Top Level Overview
In an interesting international twist, VPN provider VPNArea is based out of Bulgaria, but operated in Switzerland.
As it is not registered as an internet provider, VPNArea is able to adopt a ‘no log’ policy- excellent news for users who are concerned about records of their internet use!
VPNArea is recognized for its speedy and reliable coverage. The company also offers three different pricing plans for its users.
VPNArea has the least global reach of all of the services I’ve tested, though VPNArea still has locations in 54 countries. There are global options with VPNArea that range from the expected to the more obscure, including Saudi Arabia, South Korea, Russia and South Africa.
While coverage can get a bit spotty in more obscure areas, neighboring servers can pick up the slack in speed, so this shouldn’t be a huge concern for users.
VPNArea seems easy to contact- they’re available through email, Skype or Live Chat. I found that the Live Chat option was not completely viable, as my query was met by an automated response saying that no operators were available.
24/7 customer service doesn’t exist with VPNArea. However, they responded within a day via email, so if you’re willing to be a bit patient, they will get back to you.
In addition, you could try reaching out to VPNArea’s social media pages- they’re active on Twitter and Facebook and may be able to answer your question more promptly there.
VPNArea does not offer any sort of free trial, which is definitely unfortunate. However, they do offer a pretty reasonable, seven day money back refund offer, which I appreciated.
VPNArea offers three separate plans for users.
- 1 month memberships start at $9.90/month. The only feature that this excludes is a dedicated IP option.
- 6-month membership is a 6 month plan that is priced at $8.33/month ($50.00). All features are included!
- The most popular package (and the best deal) is the 1-year membership, which is $4.92/month for 12 months ($59.00).
1-year membership gives you all the features on offer, including 6 device connection, unlimited bandwidth, 256 bit Encryption, Anti DNS Leak, Anti-IPv6 Leak, a no log policy, and that P2P is allowed.
I loved that VPNArea has a 6 device connection policy. This is really superb for a fairly well priced company. I juggle multiple devices (phone, tablet and computer) and VPNArea tops the field with the most simultaneous connections offered at 6.
Again, I primarily use 3 devices, but 6 may be a game-changer for a small company/startup or even a family. VPNArea even offers account-sharing with friends, family and colleagues.
It can also be connected to any device, from Windows to Mac to Android and operates with systems like Linux, Chromebook and iOS, offering you affordability and versatility.
VPNArea makes it extremely easy to sign up- all you need is an email, a location, a username/password combination and a payment method. VPNArea accepts most major forms of payment via credit card, in addition to PayPal and…..Bitcoin!
Registration complete, you can check your email for a message that will provide you with simple installation links and customer service information.
VPNArea’s program is designed for ease of use, which is fantastic if you typically have issues with installation. The configuration email very clearly gives links to system specific downloads and the setup wizard makes everything extremely easy. Installation took mere minutes and the menus are very well organized.
User-friendly is VPNArea’s game. Like a couple of other VPN providers like Vypr, VPNArea provides the ever important Kill Switch, which works quite well.
In addition, VPNArea provides an Auto-IP Changer, which allows you to set a number of minutes before your your IP is switched automatically, for extra for security and protection. These factors are both amazing for security and safety, which I appreciated.
Security & Privacy
Because security is obviously a top priority, it’s suitable that VPNArea uses military and government grade encryption- 256-bit. Since the company is based out of Bulgaria and operates through Switzerland, the company has a no-log policy, which is what I’d come to expect from a VPN company.
VPNArea also offers the ever-wonderful DNS Leak protection, which prevents your ISP from monitoring the names of the sites you visit. The DNS Leak protection alters the DNS servers so you can ensure that you’re browsing without prying eyes.
This is definitely a function I can get behind, though my browsing needs only really extend to media streaming and online banking. However, this could be extremely beneficial for users that want to view content that is restricted in their country of origin.
In addition, VPNArea also offers all of the benefits of the Kill Switch for ensured protection. Since I travel extensively and am sometimes forced to bank on unsecured public networks, the Kill Switch is a complete necessary.
It’ll work to halt any data transfer if the VPN fails, which is a god send if you’re in the process of transferring money or completing tasks that need to be comprehensively covered, for privacy’s sake.
Finding a VPN with a Kill Switch has been top priority for me as a frequent mobile banker. For those who conduct business and personal tasks on the road, I definitely recommend that you get yourself a VPN that has this technology. Better safe than sorry!
Speed & Performance
Let’s talk about speed. Besides security, speed is one of the most important components of a VPN service.
VPNArea delivers pretty well, especially on their European servers, where speeds didn’t seem to be slowed at all. This is fantastic news for media streaming junkies- i.e. for people like me. I’ve experienced some of the speediest Netflix streams, which I definitely appreciate.
However, while the quick European servers are definitely a positive, American servers are a bit slower in comparison. If you are mostly based from Europe, this might be a positive for you- conversely, US users may not be too keen to use VPNArea.
As previously stated, VPNArea’s customer service is so-so. They are not really available 24/7, and Live Chat does not yield quick responses. However, you can still reach VPNArea customer service by email and Skype (during business hours) and they generally get back to you the next day with excellent and very specific advice, which I appreciated.
I’ve noticed that they’re also very active on their social media accounts, so a good bet might be to reach out to them on either Twitter or Facebook for any potential issues.
According to VPNArea, their refund record is “impeccable.” They’ll send your money back within 2 days of purchase if you are not satisfied and they claim that they’ve never refused a refund request, which is great customer service, if you ask me. They only ask that you request a refund within 7 days- entirely fair.
Signing Up & Getting Started
With VPNArea, signing up is as simple as it should be. You just need to enter an email address, come up with a username and a password, enter some payment details and you’re good to go. An email should immediately be soaring through cyberspace to your inbox.
And yes, they even allow you to pay with Bitcoin. After payment, check your inbox for the email that contains all of the system specific download links, in addition to tips and tricks and information about VPNArea’s customer service.
VPN Area Review Conclusion
I thought that VPNArea was a great VPN provider. They have great features like DNS Leak protection and a Kill Switch, which I really appreciate. These are especially important for streaming or banking on the go.
I also love love love that they offer VPN protection on up to 6 devices. Their costs are quite reasonable and I feel like this makes it an amazing deal.
While it may be a bit of a drawback that VPNArea doesn’t offer 24/7 customer service, I did find that they were always helpful in their ‘day-after’ responses. In addition, I liked that they were active on social media, because I felt like I could reach out there if I really needed the answer to a question.
VPNArea does have a clear operating system, but their website FAQ is a bit cluttered with information and I found it difficult to easily locate important details. The signup process, however, was a breeze, so they get brownie points for that.
Speed was a bit of an issue for US servers, but this may have been related to the time I used it and not a permanent issue –– I was in Dubai at the time. I have to say, though, it was lightning fast for European based servers, where streaming media was superb.
- Kill Switch, DNS Leak Protection
- The Price
- 6 Simultaneous Connections
- Speeds (US Servers)
- Limited Global Coverage